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Need to Sign up, Forgot Your Login Information, or Need to Update Your Account Information? We've got you Covered

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SIGN UP - Directions for First-Time Users

If this is your first time using LiensNC, you will need to complete the following steps to create a new user account:

1. You must complete the SIGN UP process the first time you access the system. (Note: You should only do this once. If you've already signed up, skip to the Returning Users section below.)
2. Usernames must be at least 4 characters in length and not already be taken by another user. Usernames cannot contain spaces. Also, the following characters are not allowed when creating a username: & * ( ) ` ~ [ ] { } \ | ' " ; ?
3. Passwords cannot have any spaces and must include:

• At least one capital letter
• At least one lower-case letter
• At least one special character (example: !, @, #, $, %, etc.)
• At least one number
• At least 8 characters in length

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LOGIN ISSUES - Directions for Returning Users

If you have previously logged into LiensNC but cannot access your account, we suggest following these troubleshooting tips:

1. Enter your previously created username and password login credentials and select the 'Login' button. (Note: If you have not completed the Sign Up process, refer to the New Users section above.)
2. If you cannot access your account, select the CANT ACCESS YOUR ACCOUNT? link and follow the instructions. 

​When asked What's preventing you from logging into the LiensNC system?

​FORGOT PASSWORD:

• Enter your username and we will send an email containing a link so that you can reset your password. The email will be sent to the address used to create the account. If you do not receive the email shortly, be sure to check your junk, trash, etc. folders.
• Remember: Passwords cannot have any spaces and must include:

• At least one capital letter
• At least one lower-case letter
• At least one special character (example: !, @, #, $, %, etc.)
• At least one number
• At least 8 characters in length

FORGOT USERNAME:

• Enter the email address used whenever you created your account so we can send you an email containing the username(s) associated with that address.
• Remember: Usernames cannot have any spaces, and must be at least 4 characters in length.

After troubleshooting, if you are still having trouble accessing your account, CONTACT US for assistance.

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UPDATE ACCOUNT INFORMATION - Directions for Returning Users

If you would like to update your user account information, including; Name, Password, Email Address, or Subscription Preferences, follow these directions:

1. Login to your existing user account.
2. Click on the Account option at the top of the page next to the Logout option, and select the MY ACCOUNT link.
3. Update your account information.
4. Click on the Update My Account button.

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ACCOUNT PROFILE - Filing Autofill Option

Want to save time the next time you file, check out the account profile feature!